If complaints are addressed, you will receive an insulting response. This is laughable given that they definitely have your address! There contractors are even worse. Since September I have reported a bad smell in the property which is affecting my health. 02079228500. The ombudsman is not helpful. Still left with no source of heating as I write this. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! The Peabody Trust was founded in 1862 as the Peabody Donation Fund and now brands itself simply as Peabody. The flat we were given was an x drug dealers we were not told this when we viewed it and we felt pressured to take it. By far the worst landlord I have ever had. The housing officers are rude and hostile. Tenants are being anti social and they expect you to deal with the issue yourself. The water tank has a leak since I moved in and it never got fixed or exchanged as recommended. The above issues persist despite them being reported over and over again. And if you are a Family Mosaic resident forced to join this congolemerate it's an extra kick in the teeth as FM were much better organised and separate entity. The Time Now provides Peabody Trust full information. You will spend most of your time chasing Peabody and dealing with the fallout from living in an unsuitable and poorly managed property. I have sickle cell, under line health conditions and I am disabled. Rip-off service charges and unfair costs! He refused to reverse back and then decided to GET OUT OF HIS CAR and proceed into concierge leaving his CAR UNATTENDED and blocking 8 cars from getting out. Ex employeeAfter updating my cv recently, I was looking to at the previous companies that worked for I came across Peabody ( which I worked roughly a few years ago) & decide to look them up in regards to reviews, I started to read all the reviews on this website and started to shake my head and laugh to myself because it looks like the company is still the same as I left a few years ago, here is why I worked for Peabody around 3 and half years ago, and my role was working dealing with residents and any complaints they and investigating them. The company works in the middle ages in terms not using latest technology & using papers (which eventually go missing) The telephone lines always have issues & when a computer breaks down, they never get fixed. 39 Peabody (UK) reviews. Peabody helped with getting Personal Independence Allowance and my caseworker Maxine was excellent. Again, they did not turn up. The Peabody housing market is very competitive. The average sale price per square foot in Peabody is $295, up 5.0% since last year. My parents and I raised this issue many times with no solution. It doesn’t matter how many times that you report these issues or whether by phone, in person, by email, you will be ignored or gaslit or bullied and the repair will be ignored until it becomes critical and then they will take a very long time to do the repair and this will usually only be a sticking plaster solution. Peabody’s vision is to be a leading housing association on sustainability. My parents are both unwell, with serious health problems but every year they don't have heating for months. Moody's Investors Service Do not purchase a property from Peabody ( or any Housing Association)4 years in it’s falling down. People will pass you around in a circle at Peabody because no one can be bothered to solve your problems they will try their best to just move you on to someone else or put you on hold. I am unable to wash my clothes because the waterpipe to the washing machine is not working. To whom this may concern as on trying to get through to complaints I have been told only way is on line.Can anyone from Peabody tell me they are that certain everyone has internet and are capable of using technology dusgusting.Now can I quickly explain complaint .1. The company works in the middle ages in terms not using latest technology & using papers (which eventually go missing) The telephone lines always have issues & when a computer breaks down, they never get fixed. • Extremely poor air quality inside the home due to rising damp, mould, fungus resulting from leaks that left unattended for years, cigarette smoke from other flats and poor insulation. They will push you until you are so stressed out and fed up. For example on one occasion one resident complained about rats and rubbish being left outside their estate, so I contacted the cleaning team & they said they will go first thing in the morning, I thought okay, this issue was resolved & informed the resident. I have just done a mutual exchange and everything seemed fine until I actually moved in where upon I have come across the following issues sink leaking in kitchen ,damp in hallway and kitchen, Wall in bedroom damp and plaster is shot, holes in living room ceiling and hallway, floor struts rotten in kitchen and floorboards in bathroom along with totally rotten wooden back steps to garden which is a danger to life I event of fire and walk out on by mistake ie guest visiting. This has caused verbal and physical fights between tenants. Over time, living in a Peabody property will destroy your life, health and ability to work due to the multiple issues that are ignored by Peabody including: • failure to carry out repairs even if they are reported over and over again. They spend nearly 2 to 3 times more than me on their electricity and flat is freezing. Peabody and Family Mosaic merged back in 2017, and now look after thousands of residents in homes across London, Essex, Sussex, Hampshire and Kent. During the day I wear woolly hat and coats to keep warm and use a hot water bottle to keep my hands warm. If it takes 1 appointment to do the repair, Peabody will make 15 and at the end of this, the repair will still not be made properly. Too many friends and family that work at Peabody so no accountability held at the organization. Explore this section to find the important information you need to choose the best housing option for you. Just pay and sod off .Would never ever recommend this scheme to anyone , especially where Peabody is involved! Do not purchase a property from Peabody ( or any Housing Association)4 years in it’s falling down. and they told me they don't know or where to locate my energy meters, which means I am currently still being charged for energy used by the previous tenants and will be stuck with their choice of energy provider and not the one I want. Complaint about Peabody repairs (lack of). Get contact details, videos, photos, opening times and map directions. Is it acceptable that after three and a half months I am still waiting to have the taps in the bathroom changed. Repairs do not exist & they work is always to a poor quality. Cultural change for a G15 housing association in a merger. It has made my partner so ill with his mental health that he had to be 136 sectioned by the police when he sat on the railway tracks.We have a leaking boiler leaking taps. If you complain about this, Peabody will let the perpetrators know who has complained and you will be put at risk. • A very demanding cleaning regime is required due to pests, damp, mould, fungus, cigarette smoke, faulty plumbing and ongoing repairs. Hazardous!No heating or hot water from day 1 of the new year. Most try to be as open as possible and will provide you with information when they are able. Find out all details about Peabody Trust, listed on Housing Associations and Societies category in London, United Kingdom . Too many friends and family that work at Peabody so no accountability held at the organization. No electrician sent, even though the boiler has leaked over a power socket and device. Hazardous!No heating or hot water from day 1 of the new year. This is the Peabody company profile. Terrible terrible terribleI cant think of a worse customer service team.Soon ill be paying for cladding they put on my flat. Search for local Housing Associations near you on Yell. 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